Carolyn & Nik, Florida USA
We are so very pleased that we chose Volterra Casa to be our agents for the purchase of our home in Volterra. Their attention to detail, accuracy and thoroughness in conveying information, and effective communication made for a seamless process of our first overseas real estate transaction. Francesco and Elise were prompt in responding to our inquiries, and arranged for us to view several properties that met our criteria during a one-week trip to Italy. They quickly and successfully negotiated an offer that satisfied both us and the seller, and followed through on all of the details to ensure a punctual closing. They explained everything clearly. There were no hidden surprises, the expenses were exactly as estimated, and they walked us through every step of the closing process, including ensuring bank exchange transactions. But it was after the closing was all finished and our dealings were complete that they showed the full extent of their helpfulness and friendliness, assisting us to arrange utilities and even to buy new mattresses for the beds late in the evening before the Christmas holidays. Thanks to them, we were able to have a wonderful holiday in our new home. I cannot express in words my gratitude for all that they have done for us, and recommend them unreservedly with the highest regard. We will certainly go to them for any future real estate transactions.